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General terms and conditions
This site is owned and operated by FRESHIELD PTY LTD, registered address at F6 Hallmarc Business Park, 2A Westall Road, Clayton, VIC 3168, Australia. If you want to ask us anything about these terms & conditions or having any comments or complaints on or about our website, please email us at info@freshield.com.au or call us on 1300 855 731.
Ownership of rights
All rights, including copyright, in this website are owned by or licensed to FRESHIELD PTY LTD. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of FRESHIELD PTY LTD. You may not modify, distribute or re-post anything on this website for any purpose.
Accuracy of content
FRESHIELD PTY LTD has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of GST. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, FRESHIELD PTY LTD disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. FRESHIELD PTY LTD shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
Damage to your computer
FRESHIELD PTY LTD makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. FRESHIELD PTY LTD shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
Password / account security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. FRESHIELD PTY LTD shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.
Availability
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.
Ordering errors
You are able to correct errors on your order up to the point at which you click on ‘submit’ on the final page of our ordering process.
Delivery charges
Delivery charges vary depending on the type of products ordered and the delivery location and cannot be refunded.
Acknowledgment and acceptance of your order
If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and details. Our acceptance of your order will take place upon despatch of the product(s) ordered.
Delays
This can be happen for various reasons such as material shortages, import delays or higher than anticipated demand. We will, of course, make every effort to keep you informed.
Cancellation right
Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods. You will only be able to exercise this right if you are able to return to us the goods you ordered in its original unopened packing and in good condition. We reserve the right to charge a handling and adminitration fee to cover our costs in respect of your order cancelled. Refer to our refund policy.
Links to other websites
We have placed links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. FRESHIELD PTY LTD cannot accept any liability in respect of the use of these websites.
Other legal notices
There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.
Changes to legal notices
We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.
